9 Unacceptable LinkedIn Mistakes and How to Fix Them

September 2, 2015

There is so much advice that can be given about LinkedIn – tons of possibilities for tweaking and enhancing profiles and countless opinions on the nuances of this social art. As someone who looks at hundreds of profiles, though, from the developers moving through our professional mentorship program to the applicants for our company to our own employees, I’ve come to realize that it’s not in this minutia that most people need to improve their LinkedIn profiles. It’s in the major stuff...

Interview the Person, Not the Position

August 6, 2015

My cousin’s new job has her doing the hiring, and she asked me what kind of advice I had. As she’s good at Google, I imagined she had the standard advice out there, and was just wondering about the particular take I had on the matter. After writing her back, I realized that others might enjoy this perspective – or those applying to Cresca could understand what they’re getting into...

3 Ways to Improve Your Professional Email Etiquette

May 13, 2015

Our Office Manager engages with a lot of people related to our regular business and our LAMP Camp program. Obviously, before beginning her job she had to be quite savvy in these kinds of interactions, and the longer she’s been in the role, the more she’s learned...

Deciding Who to Launch a Business With

May 8, 2015

Many people want to know who they should start a business with and who their partners should be. It’s with the very phrasing of the question that I take issue. Partners – plural?

9 Things to Consider Before Starting a Business

March 15, 2015

Becoming a successful entrepreneur takes far more than an amazing idea. But you already knew that. Below are nine critical lessons about starting a business that lasts. While these are not necessarily the most essential considerations to the long-term operation of an enterprise, they will improve your chances of success by helping you build a solid startup foundation...

19 Minutes Waiting + 3 Second Apology = Everything’s Fine

February 9, 2015

When you work a lot of late nights, you eat a lot of grab-and-go dinners. Even though we live in an area of town with a good restaurant selection, we’re still always looking for other choices. Sometimes Scoutmob is a great tool for not only discovering a new meal but also a good deal...

7 Customer Service Lessons from the Terrible Customer Service of American Airlines

January 27, 2015

One of our company’s core values – and arguably the most important – is “Love Thy Customer.” We know that a strong customer service foundation is central to everything we do because customers are the reason we exist. No customers, no business. It’s that simple...

Life Will Always be Full of Distractions – And That’s Okay

January 18, 2015

My wife and I regularly go to a fast paced yoga class called body flow. Three times a week we are in a classroom at a gym down dogging, shivasinaing and namasteing away. When we went on vacation in the Caribbean over Christmas we were delighted to find that there were yoga classes every morning at our resort. It was a great way to start the day, stretching and bending on the sand looking out over the ocean...