Architect

Position Details

We are looking for a friendly, driven and engaging person to join our customer support team. Your job would include replying to emails, answering phones, processing exchanges, live-chat and handling all types of other customer service related issues. Attention to detail and being downright fast are musts, as are integrity and professionalism.

Crucial Characteristics of the Right Candidate

  • Patient but fast
  • Enthusiastically friendly
  • Disturbingly detail-oriented
  • Eloquent, clear and straightforward in thought and text
  • Computer savvy

Additional languages skills - particularly German, Spanish, French, Italian or Japanese - are highly preferred but not required. Previous customer service experience is a plus, but not required. You must be smart, delightful, a fast learner and motivated. The position is full time Monday through Thursday afternoons and evenings and Sunday 9-5.